FAQ  /  Order Guide
What should I do if I did not receive a confirmation email?


If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder.

You may log into your Epiclyshop account:

https://www.epiclyshop.com/user/orders/list and click the "My Orders" button to see your orders. 

You may also submit a ticket online to find out more information about your order.

Have more questions? Contact us.
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